Introduction
Thank you for choosing Spama. We are committed to protecting your privacy and maintaining the confidentiality of your data, giving you full control over it in accordance with the terms of this policy. By using our services, you agree to the collection, processing, and use of your data as outlined below.
"Spama" or "Store" or "We": The website spama.sa owned by Specialized Sbases Trading Co., Kingdom of Saudi Arabia, Commercial Registration No. 4030214662.
"User" or "You": Any person who visits or uses the store or registers for membership.
"Customer": Any person or entity that orders products through the store.
"Data": Any information you provide to us or that we collect about you while using the store.
We may collect your data when you:
Register on the store or complete a purchase (such as name, phone number, email address, and physical address).
Request product shipping, replacement, or return.
Complete payment transactions or receive refunds.
Contact customer service or participate in competitions or reviews.
Verify your identity when necessary (such as ID card or passport copies).
We use cookies to improve your experience, remember your preferences, and analyze website performance.
You can adjust your cookie settings through your browser. Some external content (such as YouTube) may use cookies we do not control; you should review their respective policies.
We use your data to:
Provide services and fulfill orders.
Communicate with you regarding shipping, returns, or customer support.
Improve our services and personalize offers and content.
Send promotional messages (you can opt out at any time via your account settings).
Comply with legal obligations.
We retain your data for as long as necessary to complete transactions or as required by law.
We do not sell or share your data with third parties except when necessary (such as shipping or payment providers) or by legal order.
We take appropriate security measures to protect your data, but please note that the internet cannot be guaranteed 100% secure.
We may share your data with:
Our employees and service providers (such as shipping and payment processors).
Business partners in the event of a merger or asset sale.
Governmental or judicial authorities when required by legal obligation or court order.
We may update this policy from time to time and will notify you via the website or email. Your continued use of the store after such changes constitutes your acceptance of the updated policy.
Direct chat via WhatsApp: 8001280001
Email: customercare@spama.sa
Toll-free number: 8001280001